Terms of Purchase

Welcome to pourriusshop, where we strive to make your purchase experience smooth, transparent, and enjoyable. These Terms of Purchase outline the key details and guidelines for all orders placed on our website, ensuring you have clear expectations when shopping for our premium fresheners. By placing an order on pourriusshop, you agree to these terms, which are designed to protect both you and our team while maintaining the high standards of service we pride ourselves on. All purchases on pourriusshop are made in USD, our统一 currency, and all prices displayed on our website are final and include any applicable fees, excluding any customs duties, taxes, or import fees that may be imposed by your local government. We do not add any hidden charges to your order, and the total amount you see at checkout is the amount you will be charged, with no additional costs for shipping—we offer global free shipping on all orders, regardless of order value. When placing an order, you agree to provide accurate and complete information, including your full name, valid shipping address, and correct contact details. This ensures that your order can be processed and delivered efficiently without delays. If you provide incorrect or incomplete information, please contact our customer service team at [email protected] as soon as possible to update your details; failure to do so may result in delayed delivery or order cancellation. Once you place an order, we will send you a confirmation email to the address you provided, acknowledging that we have received your order and are processing it. Our team processes all orders within 1 to 3 business days, which includes verifying your order details, checking product availability, and preparing your fresheners for shipping. After your order is shipped, we will send a second email with a tracking number, allowing you to monitor your delivery progress. The estimated delivery time for all orders is 6 to 12 days, and while we work diligently to meet this timeline, please note that delivery times are estimates and may vary slightly due to factors beyond our control, such as local postal services or unforeseen logistical delays. We are not responsible for delays caused by these external factors, but we will always assist you in tracking your order and resolving any delivery concerns. All products purchased from pourriusshop are subject to our Refund Policy, which allows you to return any unused, unopened, and undamaged fresheners within 60 days of receiving your order for a full refund. Refunds are processed within 5 to 10 business days after we receive and inspect your returned item, and they will be credited back to the original payment method used for the purchase. We do not charge restocking fees for eligible returns, and we cover all return shipping costs as part of our global free shipping policy. You agree that all products purchased from pourriusshop are for personal or gifting purposes only, and not for resale. We reserve the right to limit the quantity of items you can purchase per order to ensure fair access to our products for all customers. If we suspect any fraudulent activity, such as unauthorized use of a payment method or false order information, we reserve the right to cancel the order and notify you via email. We also reserve the right to modify product availability, prices, and these Terms of Purchase at any time, with updates posted on our website. Your continued use of our website and placement of orders after any updates constitute your acceptance of the revised terms. If you have any questions or concerns about these Terms of Purchase, please contact our customer service team at [email protected]. We are here to provide clarification and ensure you have a positive purchase experience with pourriusshop.